http://www.estherderby.com/weblog/archive/2006_03_01_archive.html#114167242943470460
Extended periods of overtime are more likely to SLOW DOWN work than speed up work.
Rather than demand overtime,
Look at the universe of work for the department, not just individual work loads Decide what to do and *what not to do* based on the mission of the group Prioritize the work the group needs to do Determine the level of quality required for work – what “done” means and what “good enough” means Collect data on how people spend their time at work – not to beat people over the head, but to look at patterns that may be lowering productivity
(Typical time-robbing culprits are: Multi-tasking, fragmentation, frequent interruptions, meaningless meetings, non-value adding corporate activities.)
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